Ash Glaze & Zaffer Pitcher (L)

Shipping Timeline

We send directly from Shigaraki, Japan. It typically takes 5–7 working days to dispatch your parcel, followed by 7-10 working days for delivery. Please note that these timeframes may vary depending on the destination and courier conditions.

Taxes, Tariffs and Duties

The import of a product from Japan may be subject to taxes, tariffs, import duties, and custom fees, which are the responsibility of the buyer, in the country of delivery. We will not be able to cover these costs.

If the parcel is rejected upon receipt of the duty, the customer will need to pay for the return shipment costs.

Read more in our FAQ about shipping and related questions.

Dimensions:
185mm x 110mm x 85mm

Weight:
521g

Unless otherwise noted above, all items can be used following the general guidelines below. These suggestions help ensure the longevity of each piece and maintain its appearance over time.

Dishwasher:
Our items are dishwasher-safe; however, we highly recommend placing them separately and leaving at least one empty slot between pieces. This helps prevent accidental damage caused by high-pressure water or collisions inside the machine.

Microwave:
Please avoid using any items from the Signature Collections or pieces that include metal elements (such as gold or silver accents, or Kintsugi repairs involving metal) as they may spark or cause a fire.

Oven:
We do not recommend using any of our items in an oven.